Supra Logistic LTD respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us or use our logistics services.
1. Who we are
Supra Logistic LTD is a company registered in England and Wales. The company number is 12712282 and the registered office address is 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF.
For data protection purposes, Supra Logistic LTD is the data controller of the personal data we process.
2. What data we collect
We may collect personal data such as your name, email address, phone number, company name, message or enquiry details, shipment and delivery information, billing and invoice information, and website usage data such as IP address, browser type and pages visited.
We only collect information that is necessary for our business, website operation and logistics services.
3. How we use your data
We use your personal data to respond to enquiries, provide logistics, fulfilment, warehousing and transport services, prepare shipment and delivery documents, manage customer relationships, process invoices and payments, improve our website and services, protect our website and business, and comply with legal, tax, customs and accounting obligations.
4. Lawful basis
We process personal data under UK data protection law where it is necessary for the performance of a contract, for our legitimate business interests, to comply with legal obligations, or where we have your consent.
5. Sharing your data
We may share your personal data with trusted third parties where necessary to provide our services or comply with the law. This may include carriers, couriers, freight partners, warehouse providers, customs brokers, IT and hosting providers, payment and accounting providers, professional advisers, and government, customs, tax or regulatory authorities.
We do not sell your personal data.
6. International transfers
As logistics services may involve international delivery, your data may be transferred outside the United Kingdom. Where this happens, we take appropriate steps to protect your data in accordance with applicable data protection laws.
7. Cookies
Our website may use cookies to make the site work properly, improve performance, understand website usage and protect the website. You can manage or block cookies through your browser settings.
8. How long we keep your data
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy. Some records may be kept for up to 7 years where required for legal, tax, accounting, customs or contractual purposes.
9. Your rights
Under UK data protection law, you may have the right to access your personal data, correct inaccurate data, request deletion of your data, restrict or object to processing, withdraw consent where processing is based on consent, and request data portability.
To exercise your rights, please contact us using the contact details at the end of this Privacy Policy.
10. Data security
We use reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure. However, no online system is completely secure.
11. Complaints
If you have concerns about how we handle your personal data, please contact us first. You also have the right to complain to the UK Information Commissioner’s Office.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on our website.
13. Contact us
For any privacy-related questions, please contact:
Supra Logistic LTD
167-169 Great Portland Street, 5th Floor
London, England
W1W 5PF
United Kingdom
Email: office@supralogistic.ltd
Phone: +44 74 1835 0135